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Customer Feedback
USASkates.com is dedicated to giving our customers the best service
possible. We strive to go above and beyond when it comes to customer
satistfaction. See what some of our loyal customers have to say
about us below.
Ive ordered from several online skate suppliers and this was by far
the best overall experience.
-Angie, Bakersfeild, Ca.
It was an easy transaction with no problems. I ordered online and didnt need
to talk with anyone, everything was very clear to what and how to order.
I recieved my order within the time I was stated and everything was exactly
how I thought it would be. The price was reasonable as well as the shipping
price. I would do business again with usaskates.
-Tanya, Rockfeild, MN.
This shopping experience was great. Everything was in stock. It was shipped and delivered in a
timely manner. I had to return one of the 3 things I ordered and they
couldnt have made it easier for me.
-Nancy, Stamford, Ct.
Perfect item and great transaction. The website was easy to navigate and order from. Thanks!
-Frank, Bethesda, MD.
Excellent phone customer support!
-Susan, Elmhurst, IL.
Bruce was an absolute pleasure to deal with, I have never had such great service.
-Cindy, Anaheim,
Ca.
I had a great experience
with usaskates.com. I placed an order on-line on Monday night, Dec. 17th,
and upgraded my shipping choice to 2nd day air per their advertised promotion
at no extra cost. The order was placed promptly and I received the 2 pairs
of hockey skates I ordered on Thursday, Dec. 20th as promised. I am very
pleased with their service and would recommend this site highly, given
that they were able to deliver as promised in the crush of the holiday
season.
-Sheryl, Kildeer, IL.
I was very pleased. They were the only merchant that had the item I wanted available. It was
shipped quickly and for free. I saved so much money using them. I will
continue to purchase from them in the future.
-Debra, Bayshore, NY.
The lady helped me pick out the merchandise that would best fit the desired product. The
price and assistance she helped me with, made this dream possible...I
would reccomend USA Skates.com 300%....What a wonderful experience.. Thank
you, Thank you. Thank you.
-Janice, White Cloud, MI.
Shenessa is absolutely
wonderful to work with and is very helpful.
-Jill, Elgin, IL.
Gary was so helpful
when I placed my order. I will only shop with Usaskates, thats it. It
you dont sell it, then I wont buy it. Thanks Gary
-Ann, New York, NY.
I purchased these
womens skates for my daughters 13th birthday. She loved the skates and
used them the night they arrived. They were reasonably priced and good
quality.
-Sheryl, San Ramon, Ca.
They were VERY helpful
and understanding. Thank you!!
-Sandra, Buford, GA.
I called USA Skates
to order a pair of skates for my daughter. I know absolutely nothing about
ice skates, but the person I talked to was very patient, explained the
difference in skate models, and helped me choose the perfect size and
skate for my daughter. I learned more about ice skates in 20 minutes from
him than I could have in two hours trying to research on my own! Not to
mention that I waited until the last minute to order the skates, but they
made sure that I had them in time to have them sharpened for the first
lesson. I will absolutely go back to them to shop again!
-Patti, Greanleaf,
WI.
>EXCELLENT customer
service...I will definitely look to this website for my next skate purchase.
-Ricky, Gorham, ME.
What a great place
to buy figure skates, excellent pricing and even better customer service.
I highly reccomend them.
-Heather, Flushing, MI.
The customer service
was outstanding! I placed an order over the phone, received the same discount
as if I had placed it on-line, and received my merchandise within 3 business
days. Also, the individual who took my order was extremely nice and helpful
and a pleasure to do business with. I wish I could remember her name,
but if it is available to her employer he/she should give her a big cudo.
-Jodi,
Thorton, CO.
The price for the
K-Picks I purchased was lower than anywhere else I had looked. I needed
to call the store direct to ask a question, and the young lady I talked
to was very helpful and very friendly. The shipping prices are competitive
and the delivery was very fast. It was a perfect experience ordering from
USASkates.com. Thank You!
-Jessica, Manitowoc, WI.
Very good on-line
retailer, great prices and excellent customer service. Shenessa was great
to work with!
-Ray, Sault Ste. Marie, MI.
The arrival of my jersey was right on time. The shipping was free UPS 3 day, so that was
great. The jersey itself was priced lower than anywhere else I had seen,
so it was a great deal, especially with the free shipping. I would definitely
do business with USA skates again!
-Matt, Columbus, OH.
I ordered a pair of Phantom blades. Ordering was easy, and the price was right. The fact
that they came with a great first sharpening, gave me the opportunity
to just swap blades and go! Thanks.
-James, Waltham, MA.
SO GLAD TO HAVE
THIS STORE ON LINE NOW! SUPER FAST SHIPPING! -Diane, Seal Beach, Ca.
This was my first
purchase from this company and overall I was very pleased. The item I
wanted was in stock. The price was definitely right and to top it off
there was free shipping. What more can you ask for!
-Kathy, Williamsport,
MD.
I placed an order
the week before Christmas and hoped it would be delivered in time. It
was! They were lightning fast, everything was perfect. I couldnt be happier
about my experience!
-Brian, Buena Park, Ca.
We found exactly
what we wanted at a reasonable price. Purchasing was quick and easy, and
the merchandise was shipped and received far more quickly than even I
expected. I will definitely shop with this merchant again!
-Marta, Torrance,
Ca.
The price was good, the skates arrived quickly. Customer service answered my questions about
sizing. A great shopping experience. I recommend USA Skates!!!!!
-Steven,
Valley Stream, NY.
Oh the wonders of the internet! Ten years ago when I bought my custom
made Oberhamer skates, I didnt foresee that I would need new blades for
them some day. And after 10 years of skating on them and finally getting
them sharpened down to the nib, I realized that I needed new blades. Luckily
I found the exact same kind on the internet and on this web site store--
MK Blades from Sheffield, England, size 9 3/4 -- perfect!!! And when they
came (was it about 7 or 10 days...not sure) I was able to remove the old
blades and fit these on myself, using the original blade-screws (I replaced
each one in the same hole), tightening up them gradually in a set so now
they are all snugly tight and balanced and A-OK. I skated on the new skating
blades last weekend and its great to have my skating wings back (like
Mercury) -- and spinning again :). Thanks very much -- I have superskates
again :)
-Vicky, White Bear Lake, MN.
This was a very good shopping experience, they are first
rate and really have great customer service. Thank You
-Lisa, Durango, CO.
I give USASkates.com 5 stars! My order was easy to place and it took only 5 days to reach my
door. I am sorry that I didnt buy my sons skates here as well. His order from another company was placed on the same day
and is lost out there somewhere and they are not sure whether or not we will get them.... but
theyll let us know in a few days!!! So much for ordering x-mas presents 3 weeks ahead of time. I would definitely order from this company again.
-Jeanne, Fort Myers, FL.
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